We’ve adapted this process from the Design Council, it’s very useful in finding a way through the design process.
It’s direction is outward thinking for the discover phase, then brought back into a definition – normally where the design brief is defined, then it goes back out for development and design and the process brought back in to delivery stage. Then its tested and possibly recycled around the diamond once again.
It’s not only a design process, but a model for improvement.
1000 Lives Plus, NHS Wales, have their own model that they use for quality improvement in healthcare, we are familiar with this as it’s featured in the guides that we design for them. It’s the PDSA model. (Plan, Do, Study, Act).
If you are a public service or private business that could benefit from our approach, email or call us on 029 2120 2250