Typical projects

The projects we are involved with for service design and innovation, for the most, cover a three business sectors. We have our bulk of experience in the following areas. Financial Services, Public Services and Tourism. Though we can use some case study projects to explain our thinking and processes, many are confidential and the details of which can’t be explained. We hope that by reading about these, you can gain an insight into the briefs, workings, deliverable and outcomes of some innovative and interesting projects.

Financial Services

A UK High Street Bank

An Investment Business

Public Services

Public Health Wales, Falls Prevention Collaborative
A seminar and workshop to help health professionals in user centred design

A newly build hospital – Way finding
In progress

Public Health Wales, Stroke Recovery Services
In progress